For Property Managers · Charlotte, NC
Everything You Need to Know
About Partnering With SavyTails
Professional in-building dog grooming for your residents — at no cost to your community.
Fear Free Certified
Fully Insured $1M/$2M
Woman-Owned
SDVOSB Veteran-Owned
Charlotte, NC
Common Questions
Frequently Asked Questions
A SavyTails groomer or stylist arrives on your scheduled service day, uses your existing on-site grooming station, and delivers a private, one-on-one professional grooming experience for your residents’ dogs. No van parked outside. No generator noise. No disruption to your community. We bring all professional tools — clippers, dryers, vacuums, and premium cruelty-free products. We use your tub, your water, and your workspace. That’s all we need.
Yes — our in-building model uses your property’s existing on-site grooming station or pet washing area. If your building has a pet washing sink or grooming space, we can work there. Contact us to discuss your specific setup and we’ll let you know if it qualifies.
Nothing. There is no fee and no financial obligation to your community under our standard agreement (Option A). Residents pay for their own grooming services directly. You provide access to an amenity that’s currently underutilized — we bring the professional service that makes it worth talking about. Properties holding an active Option A or Option B agreement may also add the White Paw Program — a premium concierge grooming subscription managed by your concierge department. Contact Chad for details.
Your team’s only job is to tell residents we exist — one announcement at launch. We handle all scheduling, all payment collection, all client communication, and all cleanup. Every time. No follow-up required from your staff.
Residents book directly with SavyTails using contact information provided in your welcome packet or resident portal. They complete a digital intake form, sign a liability waiver, and send a deposit before their appointment is confirmed. Residents do not need to be present during grooming — we offer latch key and drop-off options.
Every resident receives an automated post-groom summary with coat and health notes. Payment is collected automatically via card on file. We handle all cleanup of the grooming station before we leave.
For residents with busy schedules, the Savy Turnkey Add-On ($50) is a fully hands-off experience. SavyTails coordinates directly with the resident to arrange secure access, retrieves the dog from their home, provides a pre-groom walk, completes the full grooming service at the on-site pet spa, provides a post-groom walk, and returns the dog safely home — all without requiring the resident to be present at any point. A signed Turnkey Authorization Form is required prior to first service.
Yes. SavyTails carries General Liability insurance at $1M/$2M plus Professional Pet Groomer’s Liability. Your property will be named as Additional Insured on our Certificate of Insurance — provided within 48 hours of request, before the first service day.
Yes. SavyTails is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) through SBA VetCert, and is Woman-Owned. We qualify as a diversity vendor for property management companies with inclusive procurement programs.
All documents are ready to deliver same day upon request:
• Certificate of Insurance + Additional Insured endorsement
• NC Articles of Organization
• EIN Confirmation Letter
• SBA VetCert SDVOSB Certification
• W-9
• Facility Access & Services Agreement
• Certificate of Insurance + Additional Insured endorsement
• NC Articles of Organization
• EIN Confirmation Letter
• SBA VetCert SDVOSB Certification
• W-9
• Facility Access & Services Agreement
Fill out our Property Manager Inquiry form and Chad will reach out within 24 hours to schedule a 20-minute walkthrough meeting. We’ll show you exactly what a service day looks like, answer any remaining questions, and have your COI ready within 48 hours.
The White Paw Program is SavyTails’ all-inclusive concierge grooming subscription, exclusively available to residents of our partner communities. Your concierge department manages all enrollment, scheduling, and payments on behalf of residents — no coordination required from your leasing team. Every appointment includes a Full Groom plus Teeth Brushing, Nail Buffing, Ear Plucking, Tea Tree Paw Soak, Mental Health Package, Puppy Intro services, and Savy Turnkey — all bundled at a flat monthly rate. Pricing starts at $450/month for XS–M dogs and $525/month for Large dogs.
Any property holding an active Option A or Option B partnership agreement can add the White Paw Program. It requires a separate Concierge Access & Partnership Contract and a dedicated HeyGoldie platform login for your concierge department. Contact Chad to get started.
No. The Savy Turnkey service is included in every White Paw appointment. SavyTails retrieves the dog, provides a pre-groom walk, completes the full grooming service, provides a post-groom walk, and returns the dog safely home — all without requiring the resident to be present at any point.
Dogs of any size are welcome. Dogs over 75 lbs require a complimentary SavyTails temperament assessment before their first appointment. Dogs age 9 or older require a veterinary fitness letter confirming fitness for grooming services.
How We Work Together
Partnership Options
Both options begin with one step: approved access to your on-site grooming station on scheduled service days.
Recommended
Option A
Preferred Vendor Access
- Access to grooming station on scheduled service days
- Property endorses SavyTails to residents
- No fee, no revenue share
- No exclusivity required
- No staff involvement
- Either party may terminate with 30 days’ notice
Option B
Exclusive Preferred Vendor
- Everything in Option A
- SavyTails is exclusive in-building grooming partner
- At least two dedicated service days per month
- Co-branded welcome cards for new pet-owner move-ins
- SavyTails trained groomer or stylist
Premium Concierge Add-On · Available with Option A or Option B
🐾 The White Paw Program
An all-inclusive monthly grooming subscription managed entirely by your concierge department. Residents receive premium, hands-free grooming — no scheduling, no payment coordination, no presence required. Every appointment is fully bundled and covered at a flat monthly rate.
Full Groom
Teeth Brushing
Nail Buffing
Ear Plucking
Tea Tree Paw Soak
Mental Health Package
Puppy Intro Services
Savy Turnkey
Bi-Weekly
$200/visit
XS – Medium
Bi-Weekly
$275/visit
Large
Monthly
$450/mo
XS – Medium
Monthly
$525/mo
Large
75+ lbs
Custom
After complimentary assessment
The Process
How It Works — Zero Burden on Your Staff
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1Resident learns about SavyTails Via welcome packet, resident portal, or announcement — Property handles this one time at launch
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2Resident books their appointment Directly with SavyTails using contact info in welcome packet or resident portal
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3Resident completes intake & deposit Digital intake form, liability waiver, and deposit submitted before appointment is confirmed
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4SavyTails arrives on service day Accesses the grooming station — no staff coordination required
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5Grooming performed in-building Resident does not need to be present — latch key and drop-off options available
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6Resident receives post-groom summary Automated summary with coat and health notes sent directly to resident
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7Payment collected automatically Via card on file — no invoicing, no follow-up required from your team
Why SavyTails
How We Compare
| Factor | Traditional Salon | Big Box Groomer | Other Mobile Van | SavyTails In-Building |
|---|---|---|---|---|
| Travel Required for Resident | Yes | Yes | No | No |
| Appointment Wait Time | 4–6 hours | 2–6 hours | 1–3 hours | 30–90 min |
| Pet CPR Certified | Rarely | No | Sometimes | Always |
| Fear Free Certified | Rarely | No | Rarely | Always |
| Private One-on-One Appointment | No | No | Usually | Always |
| Cost to Property | None | None | None | None |
| Veteran-Owned SDVOSB | No | No | No | Yes |
| Woman-Owned | Maybe | Maybe | Maybe | Yes |
Verified Credentials
Our Qualifications
| Business Structure | SavyTails: Mobile Pet Grooming, LLC — North Carolina |
| Veteran Status | SDVOSB — Service-Disabled Veteran-Owned Small Business (SBA VetCert) |
| Grooming Certification | Fear Free Grooming Certified — low-stress, trauma-informed protocol |
| Experience | 10+ years professional grooming in the Charlotte market |
| Insurance | General Liability $1M/$2M + Professional Pet Groomer’s Liability |
| Additional Insured | Property named as Additional Insured on COI — provided before first service day |
| Equipment | All professional tools provided by SavyTails — we use your station space only |
Ready to Submit
Vendor Documents — Available Same Day
- Certificate of Insurance + Additional Insured endorsement
- NC Articles of Organization
- EIN Confirmation Letter
- SBA VetCert SDVOSB Certification
- W-9
- Facility Access & Services Agreement
Get In Touch